At WholeVitaq, we believe your health deserves nothing less than clean, science-backed nutrition. We’re here to help you feel your best - naturally. From immunity and energy to focus and recovery, every product is crafted with purposeful ingredients and no unnecessary extras.
WholeVitaq
Refund and Returns Policy

Refund and Returns Policy

At WholeVitaq, we want you to feel confident in your purchase. If you’re not fully satisfied, we’ll do our best to make it right. Please review our policy below for returns and refunds.

Return Eligibility

To be eligible for a return:

  • Items must be unused, unopened, and in original packaging
  • The return request must be made within 30 days of delivery
  • Proof of purchase is required (order number or receipt)

Non-Returnable Items

We cannot accept returns on:

  • Opened or used products
  • Gift cards
  • Sale items or promotional offers
  • Items returned more than 30 days after delivery

Refunds

Once we receive and inspect your return:

  • We will notify you of approval or rejection
  • Approved refunds will be processed to your original payment method
  • Please allow 5–10 business days for the refund to appear on your statement

Exchanges

We only replace items if they are defective or damaged upon arrival.
To request an exchange, email us at contact@wholevitaq.com with a photo and description of the issue.

Return Shipping

  • Customers are responsible for return shipping costs
  • We recommend using a trackable shipping method
  • We are not responsible for lost or damaged return shipments

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of delivery. We will quickly send a replacement or issue a full refund.

How to Start a Return

  1. Email us at contact@wholevitaq.com with your order number and reason for return
  2. Wait for confirmation and return instructions
  3. Ship the product to the address we provide